Frequently Asked Questions

English

Why are my messages delayed?

This is most likely because you are having an issue with your service books. Please resend them and the issue should resolve itself.

For BlackBerry Operating System 6 or 7

  1. Go to Options and choose Device

  2. Go in to Advanced System Settings and select Host Routing Table

  3. Then press the button and select Register now.

For BlackBerry Operating System 4.6 to 5

The steps are very similar to those for OS 6 and 7:

  1. Open Options then Advanced Options
  2. Select Hosting Routing Table
  3. Then press the button and select Register now.

Cheers,
WhatsApp Support Team